SALE - SAVE 25% - enter SAVE25 at checkout


Dillon Rogers frequently asked questions (faq's):
Click here for our complete list of sales policies

With so many companies out there, why should I buy a Dillon Rogers product?

We are proud to offer a quality, handcrafted, American made product at an affordable price. Dillon Rogers products have set a fashion standard since 2000. We were the 1st to create many of our products categories and many have copied us so beware of cheap imitations! Our products are made to last. We have a huge repeat customer base, we believe that this level of customer loyalty is earned by offering quality products which are backed up with excellent customer service and a 100% satisfaction guarantee return policy. We have many loyal customers that have been with us for 10+ years! See what our customers are saying:

Can I return a product if I don't like it?

Yes, if for any reason, you are not 100% satisfied with your purchase, all products, except for personalized products, ( See "what is a personalized product" below) may be returned for a full refund of the purchase price, less original shipping costs. Products must be returned (post marked) within 60 days after receiving the goods and show no signs of wear- it's really simple, if for ANY reason you are not happy with your purchase, just send it back* (please call or email for a return authorization number)
(*see our policy page for details)

What is a "Personalized Product?

A personalized product is a product in which we added a custom name, message, design or more than 1 initial to the item. Products with single initials on them like initial disc necklaces or initial bracelets ar NOT considered personalized unless we used a custom font.

Can I return a personalized product?

Sorry no, we put a lot of work into our personalized products, they are non-returnable and non-exchangeable. Please make sure that you personalization is correct when ordering. ( a personalized product is a product with a name, more than one initial, a personalize message or an item which states "personalized")

What if I made a mistake on a personalized product.

We worked hard on your personalized item and they are non-refundable,. but if you made a mistake, call us, we may be able to correct the problem for little or no cost.

What if Dillon Rogers made a mistake with my order?
If we made a mistake with your order, we will quickly correct the problem at our expense.
How long will my order take:

We do not stock any of our items. All items are handcrafted to your specifications, this takes a little time. Most orders ship out of our Los Angeles design studio within 2 - 4 business days from receiving your order but can take longer. The actual shipping transit time can take up to 5 business days depending on your location and the shipping method that you choose. If you need your order in a shorter time period, please contact us, we can usually make it happen!

Where are Dillon Rogers products made?

All of our products are proudly designed and handcrafted in the USA at our Los Angeles design studio.
American Made all the way !

Can I get my leather bracelet wet?

Like any fine leather accessory, we do not recommend submerging any of our leather products in water. Doing so may cause darkening of the leather and premature aging. Treat our products with love and care any they will look beautiful for many years to come.

Do you do corporate and bulk sales?

Yes, we can manufacture any using any logo and at quantity level. Corporate and wholesale pricing is available. 323-525-1964

In the rare event that a Dillon Rogers product need

a replacement part like a bead, string, or a chain, can I purchase these items?
Yes, we do offer replacement components for home repair or we will repair it for you usually at little or no cost. Please call us for details. 323-525-1964

O Ok, I found Dillon on the internet, but how can I be sure that that you are a trustworthy company, and that my transaction will be secure and that I will be happy with my purchase?
Dillon Rogers was established in 2000. We can be found in hundreds of fine stores across the world. We serve thousands of internet customers a year. Please read our Customers Comments. We follow all credit card security protocols and take your privacy seriously. If you still have any questions or concerns, please call us, we have a friendly sales team that can answer all of your questions.

Does Dillon Rogers ship internationally?
Our international customers can use our shipping partner "International checkout " who can accept international payments and ship our products directly to you. During the checkout process, click on the "international orders" button and follow the instructions.


Free shipping on orders over $65.00 - 60 day satisfaction guarantee.

Quality Leather Bracelets, personalized fashion jewelry ,individually handcrafted in our Hollywood design studio.

See what our customers have to say about us.

Contact Us | Policy | Order Tracking - Lead Time | Customer Comments | FAQ's

Copyright 2001-2016 Dillon Rogers Inc. All rights reserved.
Have a question? 323-525-1964 -